An aesthetics clinic in Tel Aviv is seeking a highly organized and customer-oriented individual to join our aesthetics clinic as a Social Media Co-ordinator & Medical Secretary!
As the first point of contact for our valued clients, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the clinic. This position requires excellent communication skills, attention to detail, and a passion for the aesthetics industry.
Responsibilities:
Managing the clinic's social media presence, promptly answering client requests and concerns through various communication channels and convincing potential clients to come to the clinic for a consultation.
Efficiently booking and scheduling appointments, and providing a warm and friendly greeting to clients upon their arrival at the clinic.
Conducting social media management, client relations, appointment booking, and front desk operations to ensure exceptional customer service and smooth clinic operations.
Qualifications:
High school diploma or equivalent; additional certification or training in customer service or office administration is a plus.
Proven experience in a customer-facing role, preferably in a clinic or hospitality setting.
Strong interpersonal and communication skills, both verbal and written.
Proficiency in using social media platforms for business purposes.
Excellent organizational skills with the ability to multitask and prioritize effectively.
Attention to detail and accuracy in handling client information and scheduling.
Ability to work effectively in a fast-paced environment, remaining calm under pressure.
Knowledge or interest in the aesthetics industry is preferred.
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